Kerbey Lane Cafe is a locally-owned restaurant brand with a rich history in the city of Austin. Since 1980, they have been serving made-from-scratch comfort food in eight unique locations throughout the area, including their beloved original bungalow location in Central Austin. Known for their thoughtfully-sourced cuisine and award-winning pancakes and queso, Kerbey Lane Cafe continues to stay true to their original values of affordable and welcoming dining experiences for all.
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Locations
Mueller
2200 Aldrich Street, Ste 100 Closing at 23:59
Oak Hill
Ridgelea
3704 Kerbey Lane Closing at 23:59
South Lamar
West Campus
West Lake Hills
701 S. Capital Of TX Highway Closing at 23:59
Others
What people say
Kerbey Lane Cafe is a well-known chain in the city of Austin, Texas. The cafe is famous for its pancakes, queso, and other comfort food items. Customers love the cozy ambiance and friendly staff at Kerbey Lane Cafe. However, in recent times, the cafe has been receiving mixed reviews and comments from customers online.
Online reviews and comments are an essential part of any business in today's world. They can help attract new customers while also providing valuable feedback to improve service quality. In the case of Kerbey Lane Cafe, online reviews and comments have become a double-edged sword.
Some customers have left glowing reviews about the cafe's food quality, friendly service, and overall atmosphere. They appreciate the fresh ingredients used in making dishes, the variety of options on the menu, and the reasonable prices charged for meals. Many customers even mentioned that they visit Kerbey Lane Cafe regularly and recommend it to others.
On the other hand, some customers have expressed their disappointment with the cafe's service quality and cleanliness. They have reported issues like long waiting times for food, dirty tables, and unresponsive staff. Some customers have even complained about finding hair or insects in their food.
Furthermore, some customers have criticized Kerbey Lane Cafe's management for not taking corrective actions despite repeated complaints. Some negative reviewers have also mentioned that the cafe has lost its charm over time and has become just another chain restaurant.
However, many positive reviews still outweigh the negative ones on various online platforms. It shows that Kerbey Lane Cafe still has a loyal customer base who enjoys visiting the cafe regularly.
Overall, online reviews and comments can make or break a business, especially in today's digital age. Therefore, it is crucial for businesses like Kerbey Lane Cafe to take feedback seriously and work on improving their services continuously. With proper attention to detail and responsiveness to customers' needs, Kerbey Lane Cafe can regain its lost charm and win back the trust of customers who have had negative experiences.