Thai Spice Austin is a well-established Thai restaurant chain that has been serving the Lakeway and Westlake areas of Austin for over 15 and 18 years respectively. The Vicha family, who own and operate the restaurant chain, have made it their mission to serve incredible Thai food to their customers in both locations. Their Lakeway location offers lunch from Monday to Friday while they offer their dinner menu all day on weekends. Meanwhile, their Westlake location serves lunch from Monday to Friday and on Saturdays and Sundays, lunch is served from noon until 2:30 pm.
What people say
Online reviews and comments have become an integral part of the decision-making process for many people when it comes to choosing restaurants. One of the popular Thai food chains in Austin is Thai Spice Austin, which has garnered a lot of attention from customers who have shared their experiences online.
According to Yelp reviews, Thai Spice Austin has received an overall rating of 4 stars out of 5 based on over 600 reviews. Customers have praised the restaurant for its fresh and flavorful dishes, affordable prices, and attentive service. Many reviewers also commented on the restaurant's cozy atmosphere and friendly staff.
One customer wrote, "I have been to Thai Spice Austin many times and never had a bad experience. The food is always fresh and delicious, and the staff is incredibly friendly and welcoming. I highly recommend this place to anyone looking for authentic Thai cuisine."
However, some customers have also raised concerns about certain aspects of their experience at Thai Spice Austin. A few reviewers mentioned that the restaurant can get crowded during peak hours, leading to long wait times for a table or food. Others noted that the portion sizes can be small compared to other Thai restaurants in the area.
One reviewer commented, "While I enjoyed the food at Thai Spice Austin, I found that the portion sizes were smaller than what I'm used to at other Thai restaurants. Additionally, the restaurant can get quite busy during peak hours, so be prepared to wait."
In response to these concerns, Thai Spice Austin has taken steps to improve its services. The restaurant now offers online ordering and delivery services to help customers avoid long waits during peak hours. They have also increased their portion sizes to better satisfy customers' appetites.
Overall, it is clear that Thai Spice Austin has built a loyal customer base in Austin through its delicious food and friendly service. While there are some areas where the restaurant could improve, their commitment to addressing customer concerns shows that they are dedicated to providing a great dining experience.