Serranos Restaurant is a Mexican restaurant and bar that was founded in 1987 and serves original recipes made from scratch using high-quality meats. They are known for their handmade tortillas, mesquite-grilled food, and commitment to quality ingredients. With popular items like fajitas, enchiladas, and tacos on the menu, they also have happy hour seven days a week featuring premium 100% agave tequila. Stop by Serranos Restaurant today for delicious food and drinks or consider them for your next event!
Locations
Cedar Park
1900 E Whitestone Boulevard Closing at 21:00
Oak Hill
5030 W US Highway 290 Service Rd Closing at 21:00
Others
Pecan Park Boulevard Closing at 21:00
S Ih Closing at 21:00
What people say
Serranos Restaurant is a well-known Mexican chain in the city of Austin, Texas. It has been operating for over 30 years and has gained a loyal following among locals and tourists alike. However, as with any business, there are always varying opinions on the quality of the service, food, and overall experience.
Online reviews and comments are becoming increasingly important in shaping the reputation of businesses like Serranos Restaurant. Customers can leave their feedback on various platforms such as Yelp, Google, and Facebook, which can be viewed by potential customers who are looking for recommendations.
Looking at the online reviews of Serranos Restaurant, it is evident that the majority of customers have had positive experiences. The restaurant has an average rating of 4 stars out of 5 on Yelp based on over 1,600 reviews. Many customers praise the restaurant’s authentic Mexican cuisine, friendly staff, and great atmosphere. One reviewer wrote, “I’ve been coming here for years and it never disappoints! The food is consistently delicious and the margaritas are amazing!”
However, there are also some negative reviews that highlight areas where Serranos Restaurant could improve. Some customers have complained about slow service during peak times and inconsistent quality of food. A few reviewers also mentioned that the restaurant can be quite noisy, making it difficult to have a conversation.
It is important to note that not all online reviews are genuine or reliable. Some businesses may pay for fake reviews to boost their ratings or competitors may leave negative reviews to harm their reputation. Therefore, it is important to read a range of reviews from different sources before making a decision.
In addition to online reviews, Serranos Restaurant also has an active social media presence where they engage with their customers and respond to feedback. This shows that they value their customers’ opinions and are committed to providing the best possible experience.
Overall, Serranos Restaurant in Austin appears to be a popular choice for Mexican cuisine with a great reputation among locals and tourists. While there are some areas for improvement, the majority of online reviews are positive, highlighting the restaurant’s delicious food, friendly staff, and lively atmosphere.